Thursday, June 18, 2009

Trust and Credibility

I'm catching up with reading and searching for papers etc
this one is a relevant paper, though from 2000 - it emphasizes how choosing the participants for PD is important and to generate trust and credibility... the users had a 12 week computer training course before starting the PD phase

Title: Increasing the Usability of Online Information for Older Users: A Case Study in Participatory Design
Authors: Ellis, R. Darin,Kurniawan, Sri H.
Source: International Journal of Human-Computer Interaction
Date: 2000

Abstract: Describes a participatory design (PD) study aimed at making display formats of Web sites that is user-friendly for older users in the United States. Methodology of PD; Impact of the flexibility of the presentation and organization of Web information on the older user population; Value of the scientific literature on older computer users.

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