"Let's face it, kids that age aren't really interested in talking to people my age very much. It's more, 'Hi grandma how are ya? ... Bye!' " she said with a laugh. "That's basically what I get from my grandkids, so if I can engage them through just a little bit of chit-chat [online], it's a lot more than I can get over the phone."
This is similar to what I found with one of my in-depth interviews recently. The person I spoke to said it was an easy and friendly way of interacting with his grandchildren.
Read CNN article
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